Linode Outage: Is Linode Down or Is It Just You?
If your websites, applications, or servers hosted on Linode suddenly stop responding, you’re probably wondering whether you’re dealing with a wider Linode outage or a problem specific to your own account or setup. This guide walks you through how to check current outage reports, what to try before reaching out for help, and when it makes sense to contact Linode support directly.
Is This a Known Linode Outage?
Before you start troubleshooting on your end, take a look at the outage reports submitted by other users at the top of this page. If multiple people in your region are reporting similar issues around the same time, there’s a good chance the problem is on Linode’s side rather than yours.
You can also check Linode’s official status page for confirmed incidents affecting specific data centers or services. This page is updated directly by Linode’s engineering team and is the most reliable source for verified outage information.
Visit the official
Linode status pageto see real-time updates on data center performance, network issues, and ongoing incidents.
Common Reasons Linode Isn’t Working
Not every disruption is a full-blown outage. Many issues that feel like a Linode problem are actually related to local configuration, DNS propagation, or network settings on your end.
| Fault | Possible Cause | Suggested Solution |
|---|---|---|
| Cannot SSH into your Linode | Firewall rules, incorrect SSH key, or network configuration issue | Use the Lish console through the Cloud Manager to access your Linode directly |
| Website not loading | DNS misconfiguration or recent domain changes | Check your DNS records and allow time for propagation |
| Slow server performance | High resource usage or undersized plan for current traffic | Check resource usage in the Cloud Manager and consider resizing your plan |
| Linode Cloud Manager not loading | Browser cache issues or a temporary service disruption | Clear your browser cache or try a different browser |
| API requests failing | Expired or invalid API token | Generate a new personal access token in your account settings |
Troubleshooting Steps You Can Try Right Now
Before assuming there’s a wider Linode outage, it helps to rule out the basics on your own end first.
- Restart your router or switch to a different network to rule out a local connectivity problem.
- Confirm the issue isn’t limited to one browser by testing in another browser or an incognito window.
- Check your Linode’s dashboard for any resource alerts, such as high CPU or disk usage.
- Use the Lish shell in the Cloud Manager to access your server even if SSH access is failing.
- Review any recent changes you made to your server, firewall rules, or DNS settings.
- Ping your Linode’s IP address to check basic network reachability.
Understanding Common Linode Error Codes
If you’re working with the Linode API or Cloud Manager, you may come across standard HTTP status codes that indicate what’s going wrong. These are documented in Linode’s official API reference and apply broadly across their platform.
| Error Code | What It Means | Recommended Action |
|---|---|---|
| 401 Unauthorized | Your API token is missing, invalid, or expired | Generate a new token and update your request credentials |
| 403 Forbidden | Your account doesn’t have permission for this action | Check your account permissions or user role settings |
| 404 Not Found | The requested resource doesn’t exist or was deleted | Verify the resource ID or endpoint you’re calling |
| 429 Too Many Requests | You’ve exceeded the API rate limit | Slow down your request frequency and try again shortly |
| 500 Internal Server Error | A general server-side issue on Linode’s platform | Wait a few minutes and try again, or check the status page |
| 503 Service Unavailable | The service is temporarily overloaded or under maintenance | Check for scheduled maintenance notices and retry later |
When to Contact Linode Support
If you’ve confirmed there’s no wider outage, ruled out local network problems, and your issue still isn’t resolved, it’s time to reach out for direct help. This is especially true if you’re seeing persistent error codes, unexplained downtime, or a Linode server that won’t boot.
Linode offers support through your account dashboard, where you can open a ticket and track its progress. Response times and available support channels can vary depending on your plan, so check your account for the specific options available to you.
You can reach Linode’s support team directly through the
official Linode support page.
Keep This Page Bookmarked
Outages happen, even with reliable cloud providers like Linode. Whether it’s a brief network hiccup or a larger regional issue, knowing where to check first saves you time and frustration.
Bookmark this page and check back whenever something feels off with your Linode services. Comparing your experience with other user reports at the top of this page is often the fastest way to figure out whether it’s a widespread issue or something you can fix yourself in a few minutes.
