Stripe Outage: Is Stripe Down Right Now?
If checkout is failing or a payment won’t process, you’re probably wondering whether this is a widespread Stripe outage or something specific to your account. You’re in the right place. Above, you’ll find live outage reports submitted by other users, which is the fastest way to tell if Stripe is having problems right now or if the issue is isolated to your setup.
Below, we’ll walk through what typically causes Stripe to stop working, quick fixes you can try yourself, and when it makes sense to reach out to Stripe’s support team directly.
Is Stripe Down or Is It Just You?
Before assuming there’s a full-blown Stripe outage, it helps to rule out local issues first. Payment processing problems can come from your browser, your internet connection, or even a misconfigured API key on your end.
Check the live reports at the top of this page. If a lot of other users in the US are reporting problems around the same time, that’s a good sign the issue is on Stripe’s end and not something specific to your account or website.
Signs the Problem Is on Stripe’s Side
- Multiple outage reports coming in around the same time from different users
- Payments failing across different browsers, devices, or networks
- Dashboard or API calls returning server errors instead of normal responses
- Webhooks not firing or arriving significantly delayed
Signs the Problem Might Be Local
- Only one browser, device, or network is affected
- Other payment processors and websites work fine for you
- The issue only happens with a specific integration, plugin, or custom code
- Error messages point to authentication, permissions, or configuration issues
Common Reasons Stripe Stops Working
Stripe outages and disruptions can stem from several different sources, ranging from Stripe’s own infrastructure to something as simple as an outdated browser cache. Understanding the usual suspects helps you troubleshoot faster.
| Fault | Likely Cause | What to Try |
|---|---|---|
| Checkout page won’t load | Browser cache issue or temporary Stripe service disruption | Clear your cache, try a different browser, or check the live reports above |
| Payments failing at checkout | Card issuer decline, expired card, or a processing fault on Stripe’s side | Try a different card, confirm card details, wait a few minutes and retry |
| Dashboard not loading data | Network connectivity or a broader Stripe outage | Refresh the page, check your internet connection, or try again shortly |
| Webhooks not firing | Endpoint misconfiguration or delayed delivery during high load | Check your webhook settings in the Stripe Dashboard and review delivery logs |
| API requests timing out | Network latency or an active Stripe service issue | Retry the request, check your API version, and monitor for reported outages |
Common Stripe Error Codes and What They Mean
Stripe documents a range of error codes that can appear during payment processing. Here are some of the most frequently encountered ones and what they generally indicate.
| Error Code | What It Usually Means | Suggested Fix |
|---|---|---|
| card_declined | The card issuer declined the transaction | Try another card or contact the card issuer for details |
| expired_card | The card used has passed its expiration date | Update payment details with a valid, non-expired card |
| processing_error | A temporary issue occurred while processing the payment | Wait a moment and try the transaction again |
| rate_limit | Too many API requests were sent in a short period | Slow down request frequency and implement retry logic with backoff |
| authentication_required | The card requires additional verification, such as 3D Secure | Prompt the customer to complete the required authentication step |
Most Stripe errors are tied to card details, authentication requirements, or temporary network hiccups rather than a full outage. Checking the error code first can save you a lot of troubleshooting time.
Quick Fixes to Try Before Contacting Support
Many Stripe problems resolve themselves once you rule out the basics. Run through this checklist before assuming there’s a larger fault.
- Refresh the page or restart the app you’re using
- Clear your browser cache and cookies, then try again
- Test the payment on a different browser or device
- Confirm your internet connection is stable
- Check that your Stripe API keys and webhook endpoints are correctly configured
- Review the live outage reports above for similar complaints
When to Contact Stripe Support
If you’ve gone through the checklist above and the problem persists, or if you’re seeing consistent errors across multiple cards, browsers, and devices, it’s time to reach out directly. This is especially true if you’re a business owner relying on Stripe for daily transactions and revenue is being affected.
You can check Stripe’s official system status and get in touch with their support team through the Stripe Support Center. Their team can confirm whether the issue is a known, ongoing outage or something specific to your account setup.
Stay Informed on Stripe Service Status
Payment processing issues can be stressful, especially when they affect your business or a purchase you’re trying to complete. Checking real-time outage reports is one of the quickest ways to understand whether Stripe is down or if the fault lies elsewhere.
Bookmark this page and check back whenever you run into checkout or payment problems. If you’re experiencing issues right now, scroll up and add your own report to help other users get a clearer picture of what’s happening.
